Reformer Pilates

Cancellation Policy

1. Membership Eligibility - Members must be at least 16 years of age unless attending with the written consent of a parent or legal guardian. All members must complete a health questionnaire before participating in classes. Members are responsible for informing the Studio of any changes to their health or medical condition. 2. Membership offerings. - Memberships are offered on a recurring monthly basis unless otherwise stated. Memberships can be cancelled any time with 30 days notice. Each time the recurring payment is made you will be credited 4 credits to be used throughout the month, Preferably within the month, max time limit to use the credits is 6 weeks. Membership benefits apply only to the named member and are non-transferable. Chloe has pre recorded classes for you to take in the event Chloe is away on holiday. Chloe has applied 5 weeks holiday per year for herself to take this included in the annual cost of the membership. This includes the week off over christmas. 3. Membership Payments - Membership fees are collected by recurring monthly payment. Payments are due on the same date each month. If payment cannot be collected, your membership may be suspended until payment has been received. The Studio reserves the right to amend membership fees by providing at least 30 days' written notice. 4. Cancellation -Members may cancel their membership by providing at least 30 days' written notice before their next billing date. Membership fees already paid are non-refundable except where required by law. The Studio reserves the right to terminate any membership immediately if a member: breaches these Terms; behaves abusively towards staff or other members or creates an unsafe environment. 5. Booking Classes Classes must be booked through the Studio's booking system. Spaces are allocated to agreed times with Chloe - Due to the small class numbers. If you need to change timeslots due to being unable to make your usual slot please send Chloe a message to confirm if the alternative slot you would like to change to is available - Evening slots are now fully allocated so unfortunately moving to evening slots unless someone else can not make it will be difficult. 6. Waiting List- if a class is full, members may join the waiting list.Should a space become available, you will automatically receive an email to inform you of the space. Full Policy is in the files on the members groups chat on WIx.

Contact Details

• 122 Eastfield Road, Wellingborough, UK

  07879998577

  chloe@chloegoodman.co.uk